Privacy Policy
Introduction
Welcome to AXFIT. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use our services, or purchase our products.
For the purposes of this Privacy Policy, references to “AXFIT”, “we”, “us”, and “our” refer to AXFIT, a brand operated by Airaco.
Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Order and purchase history
- Account information (if you create an account)
- Communications with our customer support team
- Website usage data collected through analytics tools
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Deliver products and services
- Send order updates and shipping notifications
- Improve our website, products, and customer experience
- Send promotional offers, updates, and marketing communications
- Comply with legal and regulatory requirements
Order Fulfillment & Shipping
To process and deliver your orders, certain information such as your name, phone number, and shipping address may be shared with our logistics and delivery partners.
AXFIT currently works with shipping service providers through third-party logistics platforms, including SideUp, which may coordinate deliveries through multiple shipping carriers on our behalf.
Payment Information
Currently, AXFIT accepts payments through:
- Instapay
- Bank Transfer
AXFIT does not store sensitive banking or payment credentials beyond what is necessary to verify and process your order.
Additional payment methods and payment gateways may be introduced in the future, and this Privacy Policy may be updated accordingly.
Analytics & Website Usage
We use Google Analytics to better understand how visitors interact with our website.
Google Analytics may collect information such as:
- Device type
- Browser information
- Pages visited
- Time spent on the website
- General geographic location
This information is used solely to improve our services and user experience.
Marketing Communications
We may send promotional messages, product updates, special offers, and important service announcements through:
- SMS (when applicable)
You may opt out of marketing communications at any time.
Account Registration
Customers may place orders as guests or create an account for a faster and more personalized shopping experience.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be 100% secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes and enforce agreements
Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Object to certain uses of your information
To exercise any of these rights, please contact us using the details below.
International Shipping
AXFIT currently serves customers within Egypt. If international shipping becomes available in the future, this Privacy Policy may be updated to reflect any additional data processing requirements.
Changes to This Privacy Policy
AXFIT reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon publication on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Email: info@axfit.net
Support: support@axfit.net
